Currently working as a Senior Software Engineer at daisee. This is a role where I have learned a great deal in an intense, rewarding and fast paced start-up environment. I have been working primarily in a Client and Customer Support engineering role. To this end I have had to deal with a lot of legacy code, maintainability issues and having pressure from various different internal stakeholders.

I have been instrumental in re-designing the Way the CS and Engineering teams function together. This has drastically reduced friction and the needs for frequent meetings by up to 4 hours of meetings/week. I have also focussed strongly on building internal tooling so that teams can self service frequent requests. Reducing the toil on the engineering team by up to 80%.

Roles and responsibilities:

• Helped streamline client onboarding and ingestion. Key focus: scalability.
• Implemented a new type of scorecard questions using LLMs.
• Wrote tooling enabling internal stakeholders to self-serve. Toil reduction: 60%.
• Implemented telemetry, observability and CICD in legacy projects.
• Reduced tech-debt (by ~40%) and planned work packages to implement a standard ingestion pipeline is highly scalable.
• Championed: code quality, unit testing and a cultural shift within the team.
• Key skills: Software design (Event Driven Systems), Python, AWS, IaC (Terraform),